Order support
Include the order number, product, browser, device, and a short description. You do not need to send the names or answers inside your game.
Contact
Tell us what you need to resolve.
Choose the closest topic and include only the details needed to understand the request. Never send full payment-card information or sensitive guest data.
Direct email
Write from the address used at checkout when asking about a purchase. We will reply as soon as practical on business days without promising a window we cannot reliably meet.
Custom pack · $59
Share the occasion, date, approximate guest count, languages, visual direction, and what needs adapting. We confirm scope and timing before work begins.
Professional · $99/year
Tell us what events you organize and whether the limit of 25 paid client events per license year fits your work.
Partnerships and affiliates
Describe the business or audience you represent and the specific way RoyalBunch would help its customers. Paid relationships are disclosed publicly.
What to include for a useful answer
- The checkout email and order number, if there is one.
- The link or screen where the problem appears.
- Browser, device, and paper size for a printing issue.
- What you expected and what happened instead.
What not to send
- Full card number, security code, bank password, or identity document.
- Medical, legal, or sensitive information about children or guests.
- Private photos or stories without the people's permission.
- Executable files or download links we did not request.
RoyalBunch Fiesta
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The free Studio lets you make a complete preview without an account or card.